PTC (Nasdaq: PMTC) provides leading product lifecycle management (PLM), service lifecycle management (SLM), content management, and dynamic publishing solutions to more than 50,000 organizations worldwide. PTC customers include the world’s most innovative companies in manufacturing, publishing, services, government, and life sciences industries.
Service and Parts Information Solutions
Servigistics Arbortext Editor allows authors to create product-based information that enables the delivery of contextual, up-to-date product and service information in the form of interactive service procedures, illustrated parts lists, operator and service manuals, and product training materials. Authors can create and edit document components and structures and implement publishing standards like DITA, S1000D and DocBook.
Servigistics Arbortext IsoDraw delivers 2D technical illustrations and intelligent graphics to optimize product and service information in the forms of assembly instructions, parts catalogs, operator and service manuals, and training documents. It enables users to automate the process of creating and updating high-quality technical illustrations from scratch or from original 2D and 3D CAD systems. It also maintains an associative link to up-to-date CAD data to automate the updating of illustrations when engineering designs change throughout the product lifecycle.
Arbortext Publishing Engine
Servigistics Arbortext Publishing Engine is a server-based system that manages content flow and delivers high-quality, consistent product and service information throughout the product lifecycle. It can intelligently aggregate, profile, and assemble content automatically to provide accurate, relevant product and service information. Users can publish to one or multiple media, such as web, interactive, and page-based formats. The software produces on-demand, updated publications across all target media, including HTML for Web, EPUB or Help delivery, and page-based formats such as PDF and PostScript, as well as Microsoft Word.
Creo Illustrate combines 3D illustration capabilities with associative CAD data to deliver configuration-specific graphical information — reflecting the current product design — for operating, servicing, and maintaining products. It enables users to create 3D technical illustrations that make complex products and procedures understandable to customers and service staff.
Servigistics InService enables access to relevant product information by all parties, using permissions to filter content as appropriate, and facilitates the delivery of product-centric data throughout the enterprise. Allowing for easy distribution and update of product, parts, and service information, Servigistics InService provides in-house service teams or dealer/distributor networks with readily accessible, accurate, and timely information that improves service performance.
Windchill Service Information Manager
Windchill Service Information Manager enables manufacturers to organize and manage service content in the context of product structures (“as-supported” view), and facilitates content reuse across product families. Service information structures enabled by change and configuration management processes ensure the accuracy and relevance of the data delivered to the service organization.
Windchill Service Parts
Windchill Service Parts enables the creation, management, and delivery of spare parts information by leveraging engineering CAD data to ensure the most up-to-date and relevant parts information in the form of a service bill-of-materials (sBoM). Deployed on the foundation of Windchill Service Information Manager, Windchill Service Parts defines spare parts information for every product configuration and enables the automated delivery of illustrated parts lists throughout the product lifecycle.
ThingWorx IoT Platform
ThingWorxTM, a PTC (Nasdaq: PTC) business, provides the first platform designed to efficiently build and run the applications of today’s connected world. ThingWorx’s model-based design and search-based intelligence simplifies application development efforts by minimizing cost and risk while accelerating time to value. ThingWorx platform combines the key functionality of Web 2.0, search, and social collaboration, and applies it to the world of “things” – including connected products, machines, sensors, systems, and industrial equipment. Businesses use the ThingWorx platform to rapidly deliver innovative applications and connected solutions across markets ranging from manufacturing, energy, and food, to machine-to-machine (MM) remote monitoring and service, as well as in emerging Internet of Things (IoT) applications, including smart cities, smart grid, agriculture, and transportation.